Category Archives for "Getting Help"

Psychological support when you’re not eligible for Medicare

If you’re not eligible for Medicare, maybe because you’re a tourist or temporary resident, here are some ways to get psychological support while you’re here.

Pay full rate

You can see any psychologist of your choice without having to visit a doctor first. It’s going to be pricey, because you’ll have to pay the portion of the fees that Medicare would usually cover. You do have the option though.

Check with your travel insurer

The Australian government expects all visitors to have travel insurance. It’s a condition of some visa types that you have it. So get your money’s worth by asking your insurer what they can do for you. Long-term travel insurance, the sort that’s designed for temporary residents, will often give you something.

Check out NewAccess

NewAccess is a six-week psychological coaching programme for people with some mild mental health issues.

If any of the following are causing you to feel unhappy, moody, angry or unable to concentrate or sleep NewAccess could be right for you: work stress or uncertainty, change in living arrangements, new parent worries, family problems, health concerns or uncertainty, long-term isolation or loneliness, financial worries.

If that sounds like you, contact them to check eligibility.

Aged 25 or under? Go to Headspace

If you’re a young person visit Headspace for online counselling, or go to one of their centres for in-person support. They have services for people who don’t have Medicare.


What Can Employers Do to Improve Mental Health in the Workplace?

A new report estimates that approximately a third of Australian employees are living with a mental illness of some kind. On top of this, it’s also reported that almost half of people feel uncomfortable sharing their struggles with management.

With the numbers so high, it’s important that workplaces make efforts to care for the wellbeing of staff. This means creating a safe, open environment in which people feel comfortable sharing their mental health concerns. Here are our top tips for doing just this…

Remember, if you or someone you know is living with a mental illness, our FREE psychologist matching service can find you the help you need. Click here to get started!

Educate yourself on the symptoms and impacts of mental illness

To support people with mental illness, it only makes sense that you must first understand mental illness itself. This includes knowing what can cause it and what its symptoms are. This is why – as an employer – it’s important to take the time to educate yourself.

There are a number of ways you can do this; reading articles from trusted mental health organisations online, speaking with organisational mental health professionals or even doing a ‘mental health first aid’ course. This will help you become a more supportive employer and allow you to better understand what your staff may be dealing with on a personal level.

Encourage people to open up about their mental health

There is a huge stigma behind mental illness in the workplace. This is usually because employees are often worried about how their job may be affected if they wereto speak to someone about how they’re feeling. Feelings of shame and embarrassment can influence people to keep their feelings under wraps. Unfortunately, this often only makes things worse.

A mentally healthy workplace encourages their staff to speak about their feelings. It may be a situational issue ,such as, ‘I’m stressed about this meeting’. Or perhaps it’s part of a much bigger problem like depression or anxiety. Either way, being aware of how your team is doing allows you to provide them with the right support.

Building trust between you and your team is essential to making them feel comfortable talking to you. Developing professional relationships where empathy, compassion and a genuine care for the wellbeing of others is absolutely necessary when it comes to creating a mentally healthy workplace.

Offer the right support

It’s important to encourage anyone living with mental illness to get the professional help they need. While you can provide a listening ear, it’s important that they get the help of a trained mental health professional to overcome what they’re dealing with when they are ready to do so.

A good way to approach this subject is by simply asking, “do you think talking to a professional could help?” It’s normal for some people may be hesitant or nervous about the idea. In this case, be sure to remind them that therapy is a great way to overcome mental illness. Helping them find a psychologist who suits their needs can make them feel more positive about the process of getting help. Allowing your employees to take ‘mental health sick days’ by getting a doctors certificate is also a great initiative. This will allow them to practice some self-care during those times when they are struggling – without fearing any repercussions.

At the end of the day, however, different people choose to seek help at different times. So, if one of your employees is very hesitant to the idea of professional help, it’s best to not force the situation.

Check in with your team

Encouraging staff to open up is important, but it’s also necessary to be proactive about checking in with them. If you’ve noticed that one of your employees has seemed down, quiet or simply ‘not themselves’, have a quick chat with them about how they’re feeling.

This can be a great way to gauge whether something is wrong. From here, you can hopefully discuss with them what can be done to improve their situation. It might be something personal and completely unrelated to work. Or perhaps it’s the stress of a big project or a disagreement with a colleague that has got them down. Whatever it is, if you take the time to ask them about it, you can offer them the right support sooner rather than later. 

Create a positive and encouraging workplace culture

No one wants to work in a negative, highly stressful, unhappy environment. After all, we spend so much of our time in the workplace. It only makes sense that how we feel when we’re there can impact our personal life, too.

A mentally healthy workplace culture is one that people feel good about working in. It’s made up of team members who genuinely respect and care for one another, offers support where it is needed and encourages personal and professional growth. While everyone is there to do their job, remember that staff wellbeing is an incredibly important part of any workplace.

If you or someone you know is struggling with mental illness, Ok To Talk is here for you. Our free, easy-to-use online service helps you find a suitable psychologist for your location, budget and needs. Get started today to see why people all over Australia use our service to start feeling better.

Get Help From a Psychologist

Are you worried about your mental health? Do you feel like sadness, worry, or hopelessness are making your life worse than it could be? It might be time to get help from a psychologist. They have the training and experience to make a real difference to your life.

Find a psychologist now

The main things you might not know are:

  • Psychologists help by talking through your issues and helping you look for understanding and solutions. They can’t prescribe drugs.
  • They’re registered and regulated by the Australian government.
  • You should expect to make progress within 3 to 6 sessions.
  • You can claim a Medicare rebate for up to 10 sessions a year, with your doctor’s agreement.

If you haven’t thought about seeing a professional for your mental health before, you probably have lots of questions. One thing that a lot of people ask is where they can find a good psychologist. Some things to look for are:

  • Willing to talk with you on the phone first. This way, you can discuss what your goals are and whether they would suit your needs and personality.
  • Experience and interest in helping people who are at your stage of life.
  • Wanting to work with you and make a plan. They should then check in with you about whether you’re making progress and how they can improve the sessions.

If you’d like to get some suggestions for psychologists in your area who can help with your specific needs and personality, try our matching service. It helps you find a great psychologist from over 2000 Australia-wide.

Get started with matching

Get Help Now

Talk to a caring professional

If you’re feeling sad, anxious, stressed, or upset about a part of your life, talking it over with a good psychologist can help.  If you complete a few questions about what’s going on for you, we’ll match you with a psychologist near you who has helped people in your situation before.


24-hour crisis support

If life is in danger or you need medical assistance, don’t wait, call 000 now.

If you’re going through a mental health crisis, talk to someone anonymously any time by calling:

Lifeline also has online chat from 7pm to 4am each day. To use the service: